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HR ADVISORY
FELLOWSHIP GRANT Call for Applications: UP System Staff & REPS Development Fellowship Grant (2nd Semester) — Applications for staff and REPS study leave with financial support are now officially open.
SYSTEM MAINTENANCE Scheduled PUSO HRIS System Maintenance on Saturday from 10:00 PM to 2:00 AM — The PUSO DTR & Leave Management module will undergo server optimization this weekend.
DEADLINE EXTENSION Extended Deadline for IPCR/SPMS Form Submission for Academic Year 2026-2027 — All constituent units and administrative staff are granted an extension until October 30, 2026 for SPMS submission.
FELLOWSHIP GRANT Call for Applications: UP System Staff & REPS Development Fellowship Grant (2nd Semester) — Applications for staff and REPS study leave with financial support are now officially open.
SYSTEM MAINTENANCE Scheduled PUSO HRIS System Maintenance on Saturday from 10:00 PM to 2:00 AM — The PUSO DTR & Leave Management module will undergo server optimization this weekend.
DEADLINE EXTENSION Extended Deadline for IPCR/SPMS Form Submission for Academic Year 2026-2027 — All constituent units and administrative staff are granted an extension until October 30, 2026 for SPMS submission.
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University of the Philippines System

System Human Resources Development Office (SHRDO)

Office of the Vice President for Administration (OVPA)

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TÜV NORD ISO 9001:2015
ISO 9001:2015
Back to Citizen's Charter Catalog
Internal Service (UP Employees, Faculty, REPS)
Turnaround Time: 3 working days

Processing of eHOPE Medical Financial Assistance Claims

Evaluation and reimbursement endorsement for hospitalization and surgical expenses under the enhanced health program.

Office / Division Benefits and Welfare Section
Who May Avail Permanent UP Employees, Tenured and Qualified Dependents
Processing Fees None
Statutory Mandate RA 11032 Ease of Doing Business

Checklist of Requirements

1. Duly accomplished eHOPE Claim Form 2. Original Official Receipts with PhilHealth deduction breakdown 3. Medical Abstract and Clinical Discharge Summary

Step-by-Step Procedure

1. Employee submits medical documents to Benefits Section. 2. Evaluation against eHOPE schedule of benefits and remaining annual cap. 3. Endorsement to Accounting Office for disbursement voucher creation.