Citizen's Charter & HR Services
Detailed service standards, processing turnaround times, documentary checklists, and step-by-step procedures for personnel transactions.
Internal Services
For UP System administration, REPS, and administrative staff members.
Processing of Application for Leave (Vacation, Sick, Special Privileges)
Verification of leave credit balances and encoding of approved leave applications into university HR records.
Issuance of Certificate of Employment and Compensation (CEC / COE)
Official certification of service tenure, rank, plantilla status, and annual compensation breakdown for loan/visa requirements.
Processing of eHOPE Medical Financial Assistance Claims
Evaluation and reimbursement endorsement for hospitalization and surgical expenses under the enhanced health program.
Issuance of Travel Authority for Travel Abroad (Official or Personal)
Statutory clearance required under government regulations for foreign travel clearance prior to immigration departure.
External Services
For job applicants, partner agencies, banks, and alumni.
Verification of Employment for External Financial Institutions
Background validation and employment tenure verification requested by authorized third-party entities with employee consent.